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20.4% of failures are due to hardware malfunctions.
10.6% are due to drops, spills, or other accidental damage.
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Most reliable brands:
Toshiba and Asus, both with below a 16% failure rate due to hardware malfunction.
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Least reliable brands:
Acer, Gateway, and HP.
HP's hardware malfunction rate, the worst in SquareTrade's analysis, is a whopping 25.6%.
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HP??!!
T.T
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